Privacy policy
Last Updated: March 2, 2026
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a booking through our website (“Site”). By using this Site, you agree to the practices described in this Policy.
1. Information we collect
We collect information that you voluntarily provide when interacting with the Site, including:
Contact details such as name, email address, phone number.
Booking information such as travel dates, number of guests, and special requests.
Payment information processed securely through third‑party payment providers.
Communications you send through inquiry forms, email, or messaging tools.
2. How we use your information
We use personal information to:
Process and manage reservations.
Communicate with you about your stay, questions, or support needs.
Send confirmations, updates, and relevant service messages.
Improve website performance and user experience.
Comply with legal, tax, and regulatory obligations.
Prevent fraud, misuse, or security issues.
3. Sharing your information
We may share information with:
Service providers such as payment processors, booking platforms, channel managers, email services, and website hosting providers.
Local authorities when required for tax, safety, or regulatory compliance.
We do not sell personal information.
4. Data retention
We retain personal information only as long as necessary to:
Provide services and complete bookings.
Meet legal, tax, and accounting requirements.
Resolve disputes or enforce agreements.
5. Data security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.
6. Children's privacy
Our Site is not intended for children under 18, and we do not knowingly collect information from minors.
7. Third-party links
Our Site may contain links to third‑party websites. We are not responsible for their privacy practices or content.
8. International visitors
If you access the Site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from those in your country.
9. Changes to this policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision.